Looking for IT Outsource?

บริการ it outsource

บริการ it outsource

บริการ it outsource
Who is 365infotech?

We are an IT Outsource service provider with more than 15 years of experience, specializing in recruiting and supervising IT personnel in the form of monthly and yearly contract such as Helpdesk, IT Support, System Admin, Software Developer and other positions. We also provide Services Management System which is suitable for Helpdesk, IT Call Center that adopt ISO or ITIL standards for IT work.

Key benefits of IT Outsource
Ready to start

Customer does not waste time recruiting like hiring employees. Our team will take care throughout the contract and customer's request to staff change in case of dissatisfaction will be accepted.

Budget control

Customer can clearly set a budget. This is different from self-hiring employees whose wages and benefits increase every year. On the other hand, IT outsource offers flexible service fees in line with workloads.

Timing control

Customers can set the duration of the service contract. Customers can choose to renew or extend or terminate the contract without incurring compensation like hiring employees.

GET FREE ADVICE !!
095-642-6242

ABOUT US

365INFOTECH CO., LTD.
Founded in 2015 by a high-skills consultant team. Core services are providing project consulting, IT personnel management or IT outsource in accordance with ISO and ITIL which are international "Best Practices" framework. Our goal is to be "One Stop Services" in IT outsource services.

Company Founders

If you are looking for a professional consultant to resolve problems or lay out new projects, please giving us an opportunity to present the best solution. Our team is highly experienced and the most important for your company is
"Effective Cost and Results"

Milestone

2021

Going to be a leader "One Stop Services" for IT outsource service in Thailand

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2020

Initiate for "One Stop Services" model for IT outsource customers

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2019

Expanded services to cyber security field and network operations center (SOC & NOC)

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2018

Fully services for 27x7 model for IT outsource services such as Helpdesk and IT Callcenter

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2017

Start service model for 8x5 IT outsource service in Bangkok by ITIL framework

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2016

Provide ERP and CRM solutions for customers with partners

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2015

Company was established for ISO and ITIL consulting services

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OUR SERVICES

IT OUTSOURCING SERVICES
(provide IT outsource staff)
it outsource

Fulltime Staff

This service is designed for 8x5, 8x7, 12x5, 12x7 and 24x7 flexible and scalable team for all industries such as IT callcenter, Helpdesk, IT Support, System Admin, NOC & SOC including with Project Manager and other high-skills that working under long-term contract e.g. 1 year contract and more.

Non-fixed & Long-term

it outsource

Project Team

Short-term project such as annual maintenance for IT equipments, computer rollout or replacement, software install and upgrade. Customer have to define about budget, timing and the result of project. We will provide all project member as operations team under contract.

Fixed-scope & Short-term

it outsource
IT Outsource Staff
How IT Outsource can help you?

Recruiting
get ready to start working immediately

IT Skills
staff are well trained and experienced

Supervisor
supervise with the scope of service

Backup team
spare staff to replace in all cases of leave

Reporting
prepare perfomance report for customer

Budgeting
manage of wages and benefits for all staff
COMPARISON
Hiring Staff vs IT Outsource
Topics Hiring Staff Outsource
Job announcement Additional cost for jobs web portal Included service without cost
Candidates screening Takes time and need specialist for IT Included service without cost
Contract type Employee Contract Service Contract
Spare staff No, need to hire for spare Yes, included service without cost
Dissatisfied Terminate, may be cost for severance Change staff, included service without cost
Performance monitoring Need to prepare by manual report Anytime, can check by realtime system
Evaluation Depended on company policy Global standard with ITIL or ISO
Cost control Increase of compensation in every year Cost is flexible by workload
Scopes of IT Outsource
(customer can be customized)

HELPDESK
call support and remote
1st level support

IT SUPPORT
onsite support for incident
1st level support

SYSTEM ADMIN
servers and networks admin
2nd level support

S/W DEVELOPER
software design and development
2nd level support

NOC & SOC
data center monitoring
3rd level support

PROJECT MGR
to manage of project scope
High-skills level

HELPDESK SYSTEM
(incident, request and change)

For organizations that want to apply the ISO or ITIL standard for maximum efficiency to their IT works. We would like to introduce the iTop Services Management System, which fully complies with international standards. Suitable for Helpdesk and IT Call Center as it covers all steps from receiving the problem or incident, request, assignment, tracking until the end of the process.

Key Features

Open Ticket

Tracking

Close Job

CMDB/ITIL

Cloud System

User Manager

IT Asset

SLAs Manager

Mobile

OUR CUSTOMERS

CONTACT US

365infotech Co., Ltd

99/142 Yannawa Rd., Chongnonsi,
Yannawa, Bangkok 10120
Tax id : 0105558033745

Contact info.
Office : 02 165 6081 (Mon-Fri)
Hot line : 095 642 6242 (Everyday)
Email : info@365infotech.co.th

LINE Official : @365infotech


Download Company Profile (PDF)

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